Saying "no" to patients

Whether for financial reasons or because it's in the best interests of the patient, sometimes physicians just have to say "no." And these days, more docs are saying "no" to patients.

So how do you do that without losing patients? For starters, come from a position of caring and mutual cooperation, rather than frustration, says Pamela Moore, who writes about this in her column in the October issue. Read more here, and join the conversation in the comments below: Are you saying "no" more?